Well…Guess who’s back?

You may have already signed up with us…again…before we even post this announcement. If that’s the case, welcome back, and thank you for your support. We are really excited to officially announce that we are back in business.

We worked really hard the past two months to rethink, redesign, and rebuild the whole infrastructure from the ground up because who wants another complete crash? Yea, about that…We feel like we need to explain what happened and how we are completely avoiding that exact same situation from happening again.

Not saying that the previous infrastructure was not built right, it was, but we did make small mistakes designing our storage system. Although we did have storage redundancy in mind and designed it to avoid crashes like the one we had. We tested it multiple of times by purposely simulating outages, unplugging live equipment, disconnecting random cables and it was working great.

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We are not out of business…

As most of you know by now, we have had a major outage due to a nasty storage bug, that has caused us to lose our customer’s data. We tried our best to double, triple, our efforts to prevent this from happening and resume operations. Unfortunately, the bugs won and we just could not do anything about it…

We take Hyper Expert very seriously and pride ourselves with what we do here. We work every single hour of every day to make sure we provide our customers with the best service they can possibly get. Most of our customers love our service. Some even offered to work for us – FOR FREE! – just because they wanted to contribute “You know who you are – we haven’t forgotten about you ;)”. The response from our customers about this outage has been surprisingly heartwarming.

Many have asked if we are out of business,

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Introducing the all new Hyper Expert

We are super excited to introduce the all new Hyper Expert hosting services. This has been in the making for a while due to building a complete custom enterprise ready infrastructure utilizing Red Hat Enterprise Virtualization back-end and a fully customized user portal based on WHMCS. All of our services are built on KVM technology with dedicated resources for the price of what others offer for containerized VPS. We offer unlimited bandwidth and a wide variety of OS’s. We can also accommodate installing OS’s that are not already provided. 7 days full refund with no questions asked.

If you have any questions or would like more details about our new service, please don’t hesitate to contact us. We look forward to working with everyone and strive to making Hyper Expert the new go to place for purchasing quality VPS services 🙂

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